Frequently Asked Questions
Here are some answers to questions about our bath lifts, moving & handling products and services you may find of assistance.
(Please note that all pdf files will open in a new window.)
Q. Can I be confident about the service you provide?
A. We will provide you with the very highest quality service, but for your reassurance here are some of our customers' views.
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Q. Can you give me some information about your service and maintenance packages?
A. We can arrange a service package for your bath lift, or lifting equipment to suit your requirements. Detailed information can be found on our PrimeServe page, or email us or call Freephone 0800 280 0485.
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Q. Do you ever have ex-demonstration equipment available to purchase?
A. We do sometimes have ex-demo stock for sale at reduced prices. You can see what is currently available by visiting our Ex-demo Stock page.
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Q. How do I care for my Mangar product?
A. Properly looked after, our bathlifts and moving & handling equipment will perform reliably for years. Please refer to the user instructions for your product for details on its care, or download our Product Cleaning & Disinfectant Guide (pdf format). However, if you are still unsure, please contact us on Freephone 0800 280 0485 or email us and we will be delighted to give you some guidance.
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Q. I have one of your products that appears to be discontinued. Is it possible to obtain user instructions?
A. Please contact us on Freephone 0800 280 0485 or email us to tell us which product you have, and we should be able to provide a copy of the user instructions.
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Q. Our Authority does not have a suitable workshop/we do not have the expertise to carry out repairs and maintenance to our Mangar products. Can you help?
A. Yes, for those authorities who do not have workshop premises, we can carry out repairs at our factory. Please contact us on Freephone 0800 280 0485 or email us and we can arrange collection.
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Q. We can't find our records relating to the products we purchased from you. Can you assist?
A. We certainly should be able to. Just ask us - it's free! Call us on Freephone 0800 290 0485 or email customerservice@mangar.co.uk
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Q. Is Mangar International fully compliant with the WEEE REGULATIONS?
A. Yes, we are fully compliant with the Waste Electrical and Electronic Equipment (WEEE) Regulations. Read more...
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